How Clough managed complex inductions and training with Altora’s products
Clough is a pioneering project delivery firm providing specialist engineering and construction solutions to the energy, resources, and infrastructure industries. For more than 100 years, it’s been an Australian market leader. Clough’s services cover all critical project phases, and include:
- Helping clients transition to renewable and clean energy sources.
- Creating solutions for mineral extraction, handling, and exporting.
- Delivering major public and private infrastructure projects.
Innovation, sustainability, workplace safety, and efficiency are the fundamental values that underpin Clough’s operations.
The Challenge
Customising software to manage volume and multiple site requirements
Since 2014, Clough has used Altora’s software for induction and training solutions. With a high volume of workers across multiple sites, Clough needed:
- A single system that was quick and simple to use.
- The ability to provide inductions in advance, particularly for offshore workers.
- To remotely access and check training and induction information.
Also, the solution needed to accommodate different types of visitors who would all have to meet different compliance requirements. For example:
- employees
- contractors
- subcontractors
- vendors.
Software efficiency was a critical aspect of avoiding safety risks. For example, ensuring workers had appropriate safety training before arriving at complex sites and allowing managers to monitor multi-site training and induction progress. Clough also needed the ability to quickly and easily check licences and other compliance documents.
Economically, it was also important to avoid delays. For example, if workers weren’t inducted immediately upon arrival, any waiting periods would force Clough to bear additional workforce costs.
We were ready to meet these challenges.
The Solution
Robust, customised induction and training software
We recommended our Online Induction System, which would provide multiple services and operate from a centralised dashboard. With a customised system, Clough now offers diverse online training, including:
- safety inductions
- site-specific training courses and videos
- visitor inductions
- rigging and scaffolding training
- code of conduct training
- diversity training
- offshore rig inductions
- health and safety training.
Workers’ certifications are easily accessible, and the system accommodates high volumes of completion records. These features make it an excellent tool for overseeing compliance and data analysis. Importantly, Clough can use a saved report function that allows administrators to run reports without the painstaking task of recreating them whenever the information is needed.
We also assisted Clough with multiple course setups, including:
- creating, uploading, and embedding content
- optimising user experience for each course
- bulk-uploads of worker details, including new user profiles
- assigning workers to their corresponding inductions
- bulk notifications to users
- technical support
- exporting data for compliance.
Our goal was to provide a comprehensive platform that would anticipate and meet Clough’s worker induction and training needs.
Altora’s system expands and contracts as we need it. It’s flexible, robust, and reliable.
Jody Kershaw
Senior Learning and Development Advisor, Clough Group
The Result
Simple, efficient, and compliant inductions at scale
Throughout this time, we have been able to oversee inductions for many Clough projects:
- Tallawarra Stage B
- Waitsia Gas Project Stage 2
- Woodman Point Sludge Treatment Facilities Upgrade
- Snowy 2.0
- Project Ceres
- Ichthys integrated project management services
- Wheatstone project offshore hook-up and commissioning.
Clough consistently uses the Online Induction System in high volumes, averaging around 1500 course completions per month across multiple worksites. It vividly demonstrates the value Altora’s system adds to Clough’s operations. Clough can now:
- Train and induct thousands of workers on multiple sites according to project compliance requirements.
- Provide proof of compliance when needed.
- Quickly generate real-time audit reports as required.
- Get a better understanding of induction metrics across all sites.
Induction and training are streamlined. Safety and efficiency are vastly improved, and compliance is straightforward, more accurate, and much easier to oversee. Our partnership with Clough has been an exceptional success story.
Our long relationship with Altora is pivotal to Clough’s ongoing success. With convenient and accurate induction, Altora has delivered tremendous value. It’s been an excellent working relationship, underpinned by outstanding customer support.”
This article was written by Grace, Altora’s Marketing Manager. Grace has significant experience in marketing and writing.
This content was 100% human-created.