How Capital Transport Group used Altora’s software to streamline contractor management and induction
Onboarding, Introduction, and Compliance
Capital Transport Group is Australia’s largest, privately owned full-service transportation and logistics provider. They offer services that range from small-scale courier needs to large-scale warehouse logistics and retail delivery.
Their industry-leading technology lets customers track and control their deliveries online and in real time. Capital Transport Group provides its customers with innovative solutions and continuous improvement through significant investments in software development and business improvement processes.
The Opportunity
Capital Transport Group was in need of software to aid administrative and employee connections, onboard new hires, and provide continuous access to training and development.
With over 4,000 employees and contractors to manage, they were finding it difficult to provide easy access to on-demand training for both new hires and current employees in need of renewals.
They required a system that could be easily maintained by administrators in multiple locations to manage the induction of various classifications of hires.
The Solution
Altora provides a customisable, easy-to-use system for both induction and contractor management. With unlimited users allowed, Capital Transport Group can continue to expand and onboard more contractors and subcontractors without worry.
Altora allows Capital Transport Group to maintain a resource library of training content that is available to employees and contractors in any location at any time. Administrators don’t need to stay on top of employees as Altora sends auto-notifications when requirements are due to expire.
“Altora’s customer service team is great to deal with, easy to get along with and amazing at answering any questions we may have.”
— Antonia Niteros, National Work Health and Safety Advisor, Capital Transport Group
The Result
Capital Transport Group began using Altora in November 2021 and has found it to be an asset to their employee induction and contractor management processes. Currently, Capital Transport Group has 4,000 contractors and employees using the Altora system together with 40 administrators.
Before Altora, administrators had to train new subcontractors manually. Now, they have a customised workflow that manages the process entirely online.
In addition to training, Capital Transport Group has found Altora useful in auto-triggering notifications when requirements are due to expire for employees, as well as creating customisable reports for administration. Capital Transport Group has also found Altora’s customer support a joy to work with and helpful with any questions that arise. They appreciate that the system is clear and easy to use and allows for a seamless rollout across the company.
Altora has become a staple for Capital Transport.
Altora is super easy to use (in particular for those that may not be as tech-savvy) and can handle a large number of workers in the system whilst still being clear and easy to manage. It was very easy to roll out the system to our company and is quite simple in the best way.
This article was written by Grace, Altora’s Marketing Manager. Grace has significant experience in marketing and writing.
This content was 100% human-created.