Altora Solutions

Our goal has not changed since day one – to continuously improve and refine our solution for the benefit of our customers; price the product right and help customers work smarter, quicker and easier.

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Our story

Altora has been an innovator in the provision of quality online induction software for over a decade. Our customers praise us for our customer service and care; a radically simple-to-use interface for administrators and end-users; and value for money for an effective online induction solution.

We consistently adhere to high quality software development standards. It’s a two way street to success – dedicating our commitment to the success of our customers has in turn, allowed us to succeed in business as well. Integrity and values we uphold are fundamental as these are key reasons why we have earnt the trust from hundreds of loyal customers.

Our approach

Radical software solves actual problems in the real world. Our easy-to-use tools enhance user engagement.

Our mission

To provide the best balance of cutting edge web technology and professional services and to consistently deliver real value and competitive advantage to our clients.

Our team

As a team of passionate individuals, we love to conquer customer challenges. We love building radical software to benefit the daily working lives of people who depend on it. Our people matter. We embrace feedback, we have a competitive drive, we embrace challenges as opportunity, we are resilient and we’re proud when we succeed.

  • A portrait photograph of Vincent Lim

    Vincent Lim

    Director and Software Manager

    Meet Vincent – Altora’s Director and Software Manager. Vincent, or Vinny as we call him, is our technical director / tech-wizard. Vinny is a fellow founder, alongside John and Cuong. He has been committed to Altora’s growth since we opened our doors back in 2010. Vinny’s focus is on continual growth and enhancement of our software and its features, as well as overseeing the day-to-day operations of the Altora team.   During his spare time, he and his wife love to travel, exploring Victoria and further afield, as well as indulging in Melbourne’s quirky café scene each weekend – if there’s a new and unique café that’s opened, Vinny will have it on his radar!

  • A portrait photograph of Cuong Phan

    Cuong Phan

    Director and Operations Manager

    Meet Cuong – Altora’s Director and Operations Manager. Alongside our other two directors John and Vinny, Cuong has been an integral part of Altora from inception in 2010 to now. Cuong’s focus is on overseeing Altora’s day-to-day operations, ensuring the wheels turn and guiding the team to success.    During his spare time, Cuong enjoys exploring Victoria with his family, going to judo and testing out local breweries.

  • A portrait photograph of John Banh

    John Banh

    Director and Software/Web Manager

    Meet John – Altora’s Director and Software/Web Manager. John and our other two directors Cuong and Vinny founded Altora in 2010 and have been committed to Altora’s growth and success. John’s focus is on leading the software development team, ensuring that Altora’s product continues to evolve and meet the needs of our customers, as well as overseeing day-to-day operations.   During his spare time, John enjoys travelling to new and unique places with his family, engaging in a spot of DIY, and martial arts classes.

  • A portrait photograph of Chris Rodgers

    Chris Rodgers

    Lead Software Developer

    Meet Chris – Altora’s Lead Software Developer. Chris has been part of the Altora team for over a decade, where he has been dedicated to continually improving Altora’s software and product.   During his spare time, Chris likes sport, reading and spending time with his family.

  • A portrait photograph of Hamish Horvath

    Hamish Horvath

    Product Specialist

    Meet Hamish – Altora’s Product Specialist. Hamish is an expert at showcasing our product features and benefits to potential clients. Tailoring product intel to suit our clients’ industry and requirements, Hamish helps organisations picture and understand what Altora’s software will look like in action, and how it will benefit their company.  During his spare time, Hamish is a total Lego fanatic, with a strong collection underway. He also enjoys exploring new Victorian lunch hotspots, spending time with family and expanding his plant collection.

  • A portrait photograph of Nicole Kas

    Nicole Kas

    Customer Success Manager

    Meet Nicole – Altora’s Customer Success Manager. Nicole provides world-class customer service to our clients, receiving consistent rave reviews about her dedication to our clients’ system training, technical support and overall product experience and success.   During her spare time, Nicole loves to explore Victoria, travel to unique destinations, and work on her figurine projects... Plus she is a total board games expert if you’re ever up for a bit of healthy competition!

  • A portrait photograph of Lauren Masters

    Lauren Masters

    Product Consultant

    Meet Lauren – Altora’s Product Consultant. Lauren is an absolute pro at business development and helping Altora expand our network. Through rigorous search methods and her excellent reputation and interpersonal skills, Lauren has helped Altora expand significantly across a range of industries and focus areas, with plenty more growth on the horizon!

  • A portrait photograph of Grace Clueit

    Grace Clueit

    Marketing Manager

    Meet Grace – Altora’s Marketing Manager. Grace’s focus is on helping organisations discover Altora. With 8 years of marketing experience, Grace is able to effectively showcase Altora’s products and features across a range of marketing mediums, with the ultimate goal of informing businesses about how Altora’s innovative onboarding software will enhance their induction and compliance processes. Outside of work, Grace loves travelling, paddleboarding, growing plants, and enjoying Victoria’s excellent food and wine scene.

  • A portrait photograph of Ben Osborn-Macpherson

    Ben Osborn-Macpherson

    Web Developer

    Meet Ben – Altora’s Front-End Developer and Graphic Designer. Ben is our web wizard, focusing on our clients and potential customers experience across our website. Through in-depth technical analysis, SEO, improvements and enhancements, and top-tier graphic design, Ben’s focus is on increasing both quantity and quality when it comes to web traffic and customer experience, ultimately giving Altora a highly competitive online presence and edge. Outside of work, Ben is exceptionally ‘green fingered’, growing all manner of fruits and vegetables, along with his newest venture of owning chickens. He also enjoys camping and exploring regional Victoria with his family.

The Altora team on various outings

Our consultants

At Altora, we work with a range of external consultants to ensure we're providing helpful, accurate and current information and resources to our customers.

Profile photo of Gabrielle Condon

Gabrielle Condon

WHS Consultant

Gabrielle is a highly skilled work health and safety consultant, working with small and medium-sized enterprises in risk management, WHS, environmental and human resources issues. Gabrielle’s mission is to help SMEs establish effective workplace safety measures and to produce the safest possible quality outcomes. Gabrielle has special skills and experience in worker training and development.

Profile photo of Kate Crocker

Kate Crocker

Legal Copywriter

Kate is a specialist legal copywriter and former lawyer. With skills in legal website and learning-course content creation, Kate has spent years working with law firms and other organisations to communicate legal information in reader-friendly, jargon-free formats. User experience is a key focus of her work.

The core values and principles that drive us

Cutting-edge onboarding solutions for real business challenges

Stable, long-term commitment

Leading technology that’s flexible, responsive and reliable

Innovative, simple and cost-effective

Quality workforce management solutions at the right price

Genuine, personalised customer support

Tools and technical expertise backed by dedicated support management

A positive environmental impact

Altora is thrilled to help promote a more sustainable environment. Through Carbon Neutral Australia, we are able offset our carbon footprint and contribute to projects that help reduce carbon emissions.

Supporting Carbon Neutral Logo

Supporting Carbon Neutral Logo

Community focussed

We regularly give back to causes that are important to members of our team. We’re proud to support life-saving breast cancer research.

National Breast Cancer Foundation logo

National Breast Cancer Foundation logo